Usability Testing

Either remotely or face to face, analyzing users’ behaviours while using a product can provide insights about how effective, efficient and satisfying a product is, and can help understand why a product does or does not provide a good experience. This is the key value of Usability Testing.

Remember what Donald Norman said: “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible, serving us without drawing attention to itself. Bad design, on the other hand, screams out its inadequacies, making itself very noticeable.” Usability Testing is one of the most important factors that prevents a bad design to go public.

Want to join UXtesters?

When it comes to testing, “How do you find all these users?” is one of the most frequently asked questions, and it is a good one. Since finding right matches for personas could be quite a challenge, we create our very own user database: UXtesters. Volunteers simply to the platform by providing detailed information, then wait for our call. This platform is currently capable of providing thousands of testers from a very large variation of personas.


Some of the techniques and methodologies that we frequently use during Usability Testing studies:

  • User Observation
  • Eye Tracking
  • Tree Testing
  • Five Second Test
  • Heat Mapping
  • Benchmark
  • Crowdsourcing
  • Persona Identification
  • Prototype Testing
  • Click Test
  • Card Sorting
  • Path Analysis
  • Timing
  • Loging
  • Think Aloud
  • Retrospective Think Aloud
  • Video Recording
  • Survey & Questionaires
  • Remote Testing
  • A/B Testing

Get in touch to learn more.